What’s your story?

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My name is Aleenah, and I am a writer who creates spaces for people to heal, learn, and tell their story. I am also a story-listener who believes that I can learn from everyone. Long-term, I hope to tell vivid stories that make people feel something, Regardless of what story I tell, I intend to make it a good one. Read on to see some of my projects, which span across user experience, journalism, and tech.

Projects

Call center volume at Alaska Airlines has increased faster than Alaska Airlines business size. We saw this as an opportunity to empower Alaska Airlines guests to feel confident when using self-service tools, so we went through the research, ideation, and prototyping process to propose a new flight change experience.

During my internship at Microsoft during Summer 2018, I wrote feature stories about how Microsoft designs its internal tools and people behind this work.

Stories are what stick, which is why I dedicate my time to empowering underrepresented voices through my work as a journalist. I conducted over 300 interviews, authored over 110 articles, and amplified the voice of diverse communities across campus.